Delivery Information

How can I get free shipping?

Simply you can get free shipping when you purchase products for 699 SAR or more, and you will get full free shipping on your shipment, whether it is located inside or outside the Kingdom of Saudi Arabia in our warehouses around the world.

offers the following shipping options, which may vary depending on the item:

Regular Shipping: Regular Shipping. It is expected that the products will be delivered to you within 5-7 working days, which is the usual method at FatherStock for delivery and does not require additional fees without conditions

Regular shipping of products available in international warehouses: The products are expected to be delivered to you within 15-20 days from the date of delivery of the items to the shipping company only for products available outside the Kingdom of Saudi Arabia that are usually around the world in FatherStock warehouses, and this is the usual way without any additional fees or Terms

Shipping within two days: Depending on the source of the item and the shipping destination, shipping may be available for two days in specific regions. Your items are expected to be delivered within two business days after the items are shipped.

Fast Shipping for Some Products: Your items are expected to be delivered within one business day after the items are shipped and received by the delivery company only for certain products.

Standard fast shipping for products available in international warehouses: FatherStock also provides fast and standard shipping service for products outside the Kingdom of Saudi Arabia at its warehouses around the world (USA - Korea - Hong Kong - Europe) within 7-10 days after shipping companies deliver your items . (Fees included).

please note:

Business days don't usually include weekends, but deliveries may happen on Saturday in specific ZIP codes.

Some items may not be eligible for two days or express shipping due to size, weight, quantities, delivery address, or seller restrictions.

Shipping charges for express shipping are calculated on an "per order" basis, including shipping costs, order processing, item selection and packaging, and will only apply to items that use these shipping speeds.

If my shipment is less than 499 riyals?

There will be shipping fees according to the total value of your bill, and the calculation of the shipping value for bills less than 499 riyals is as follows:

1- If the purchases are less than 499 riyals, there will be a shipping and delivery fee of 49 riyals that will be added to the total invoice and this is considered a normal shipping fee (you will find above the delivery time for normal shipping)

And for fast shipping by using the fast track for international and domestic shipments, there will be additional charges for the shipment (you will find above the delivery time for express shipping).

If your purchase invoice is higher than 499 riyals, there will be an additional 30 riyals shipping fee, and the shipping will be normal (you will find above the delivery time for regular shipping).

And for fast shipping using the fast track, there will be additional fees on the shipment (you will find above the delivery time for express shipping)

Note: Father Stock reserves the full right to correspond with the customer and to change the delivery dates in the event of an emergency or force majeure, God forbid.

Feather Stock uses its own fleet of international and domestic products to ship or through major shipping companies such as (DHL, FedEx, Aramex, SMSA, FatherStock Air Ship)

When the customer receives the consignment number of any shipping company, and this resulted in a delay in shipping, the customer has the right to enter the shipping company’s website and verify its shipment and contact the shipping company. 

What if I receive a wrong or incomplete shipment?

We will apologize to you first and you have the full right. You will submit a ticket through the link https://FatherStock.com/index.php?route=support/support (auxiliary ticket). The appropriate procedure is to exchange products on the FatherStock account and also receive products you have on the account We will serve you as required. We only want to provide you with a ticket for assistance. Also, FatherStock has full right in the event that it is proven that the assistance assistance does not conform to the conditions of rejecting the request and closing the ticket.

What if I do not receive my paid shipment?

The shipments remain with the shipping company in the event that it does not receive it for 5 days and if you do not receive your shipment due to out of your control or any other reason such as travel, preoccupation we will serve you also the shipping service provider will return shipping to our warehouses we will store them for you for 7 days in warehouses with international specifications and we will communicate With you if you want to recharge it, there will be an additional charge for shipping the shipment, you pay in advance the amount of 56 riyals, another delivery fee.

What if my shipment is late?

If we do not achieve what we mentioned and the shipment is delayed, you will get a coupon of 25 riyals added in your wallet and for a period of 30 days you are entitled to use it at any time on specific products.